REFUND POLICY

Refunds in cases of withdrawal or dismissal written notice:

To initiate a refund, written notice must be provided:

a) By a student to the institution, and when the student withdraws a confirmation from the institution will be given in writing upon receipt.

b) By the institution to the student where the institution dismisses a student.

    Refund policy for students

    BEFORE the program of study begins:

    a) If written notice of withdrawal is received by the institution less than 7 business days after the contract is made, and before the commencement of the period of instruction specified in the contract, the institution will refund 100% of the tuition fees (this also includes circumstances where there is less than 7 days between the enrolment date and the commencement of the course).

    b) Subject to subsection 24, 11) a) i) If written notice of withdrawal is received by the institution 30 calendar days or more before the commencement period of instruction specified in the contract, the institution may retain the lesser of 10% of the total tuition fees due under the contract or $1000.00.

    c) Subject to subsection 24, 11) a) i) If written notice of withdrawal is received by the institution less than 30 calendar days before the commencement period of instruction specified in the contract, the institution may retain the lesser of 20% of the total tuition and fees due under the contract or $1300.00.

    Refund policy for students

    AFTER the program of study begins:

    a) If written notice is received by the institution or a student is dismissed before 11% of the period of instruction specified in the contract has elapsed, the institution may retain 30% of the tuition and fees due under the contract.

    b) If written notice is received by the institution or a student is dismissed after 10% but before 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition and fees due under the contract.

    c) If written notice is received by the institution or a student is dismissed after 11% of the period of instruction specified in the contract has elapsed, the institution may retain 30% of the tuition and fees due under the contract.

    d) If written notice is received by the institution or a student is dismissed after 10% but before 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition and fees due under the contract.

    Prohibitions

    • The institution is prohibited from guaranteeing a student or prospective student employment, income or eligibility for a work permit. Program admission requirement(s) for your program of study cannot be waived.

    PTIB Refund Policy

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